PRIVACY POLICY

This document establishes the terms under which personal data collected on this website (https://apartamentosvalledearan.com/) is processed, in accordance with the General Data Protection Regulation (GDPR) and current European regulations.

 

1. DATA CONTROLLER

The data controller for the personal information collected through this website is:

• Owner / Controller: B5 Habitatges Aranesis
• Tax ID (NIF/CIF): B63928675
• Registered Address: C/Pollancre, L’Ametlla del Valles
• Contact E-mail: [email protected]

 

2. WHAT PERSONAL DATA DO WE PROCESS AND WHY?

When users visit or interact with our website, data is collected through the following channels:

• Contact and Pre-booking Forms: We collect identifying data such as your first and last name, email address, phone number, and the requested dates for your stay.
• Purpose: This data is collected exclusively to manage your inquiries, process your pre-booking request for our holiday apartments (such as Casa de Naut), and, if the stay is confirmed, formalize the corresponding holiday rental agreement.
• Subsequent Legal Obligation: Please note that if you stay with us, your identity data will be collected at check-in to comply with current citizen security regulations, which require us to transmit the traveler registry report to the competent police authorities (Mossos d’Esquadra).

 

3. LAWFUL BASIS FOR PROCESSING

The legal basis that allows us to process your personal data is:

1. User Consent: By checking the acceptance box of this policy and clicking the submit button on the form, you give us your express authorization to manage your request.
2. Pre-contractual Measures: Processing is necessary to provide you with a quote, check availability, and handle your accommodation request at your convenience.

 

4. DATA RETENTION PERIOD

The personal data you provide will be kept for the strictly necessary time to fulfill the purpose for which it was collected (answering your inquiry or managing the booking).

Once the relationship is concluded, the data will be kept blocked during the periods required by applicable fiscal, civil, and tourism legislation to address potential legal responsibilities before its permanent deletion.

 

5. RECIPIENTS OF THE DATA

Your personal data will not be sold, rented, or transferred to third-party companies under any circumstances. It will only be shared with third parties in the following indispensable cases:

• Public Authorities and Bodies: When there is a legal obligation to do so (such as the mandatory submission of the traveler registry to law enforcement forces).
• Technological Service Providers: Trusted companies necessary for the operation of our website (such as our web hosting provider cdmon), acting under strict security and confidentiality measures as data processors.

 

6. USER RIGHTS

As the owner of your data, the GDPR guarantees you the following rights, which you can exercise completely free of charge:

• Right of Access: To know what personal data of yours we are processing.
• Right of Rectification: To request the correction of your data if it is incorrect or incomplete.
• Right to Erasure (Right to be Forgotten): To request that we delete your data when it is no longer necessary for the purposes it was collected.
• Right to Object or Restrict Processing: To request that we do not apply your data for a specific purpose under certain circumstances.

How to exercise your rights? Simply send a direct email to [email protected] indicating “Data Protection Rights” in the subject line. In order to verify your identity and ensure no one else is impersonating you, you must attach a copy or photo of your ID document (ID Card or Passport).

Furthermore, if you believe your data is not being processed correctly, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) through its official website (www.aepd.es).

 

7. CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy to adapt it to future legislative or jurisprudential updates, or changes in the services offered on the website. We recommend checking it from time to time when interacting with us.